Benefits of
Business Process Outsourcing (BPO)
Outsourcing is a big step for any company, and iConnect OPC, with 15 years of industry experience, is a great partner. Our management team wants to work with you to achieve your company’s KPIs and fiscal goals.
WHY OUTSOURCE
If you are thinking why you should outsource your process then there are multiple reasons to consider. Outsourcing brings your business significant advantages such as delivery excellence, alternate talent pool, greater flexibility, operational efficiency, scalability, cost effectiveness and increased profitability. It helps you to stay focused on your core functions and increase top line and bottom line of the business.
Outsourcing is preferred by various industries across the world such as Banking and Finance, Travel, E-commerce and Healthcare. If you are willing to scale up your business then get in touch with us to know more.
Why the Philippines?
iConnect OPC has a significant strategic advantage. We are based in Canada and have a offshore development center in the Philippines. The Philippines is considered as a top destination for global sourcing. This brings great advantages such as access to massive talent pool, high quality education, convenient geographical location and time zone, similar culture and English proficiency. US companies in the IT, travel, financial, and e-commerce industries are now willing to serve their customers through 24X7 services provided by the offshore development centers in the Philippines.
The Philippines
- English is the official Language
- High levels of education
- Very large pool of potential employees
- Cost of living is low
- Cost of labour is low
- Cultural is loyal, honest, hardworking and service driven
- Modern technology infrastructure
OutSourcing Benefits
- Flexibility of scaling
- HR efficiencies and savings
- Capital saving
- 24/7 service availability
- Security
- Consistent customer service
- Performance analysis and reporting